WHOLESALE / CUSTOM INQUIRIES

Thank you for your interest. I have attached a guide below on the ordering process. 

GENERAL

  • Order minimums depend on the item, e.g. vessels are minimum 20 units, with additional increments of 10. 
  • My logo will always be underneath the item.
  • Custom stamps can be done upon request - typically approx. $50 flat rate, free for future orders with the same stamp. 
  • Colour choices: white gloss, black gloss. Custom colours are additional, and based on availability. 
  • Clay body always white/ivory stoneware.
  • Custom and larger orders may take longer to produce. 
  • Works are handmade and may vary slightly.
TURNAROUND ESTIMATE
  • Week 0 to 1 >>> Complete order placed, stamp/logo specifications required
  • Week 1 to 3 >>> Production to bisque firing
  • Week 2 to 5 >>> Production to glaze firing
  • Week 3 to 6 >>> Finishing, QC, packing, shipping
  • Week 4 to 8 >>> Shipping and delivery
SHIPPING
  • Local Vancouver delivery $10 flat rate.
  • Free local pickup in Vancouver (Mount Pleasant).
  • Shipping & handling typically costs approx. $1.50/pc, Canada-wide. 
PAYMENT
  • Payment upfront is best for those who have the means. 
  • Payment plans available upon request: 50% nonrefundable deposit upon order, remainder 7 days upon delivery.
  • Please prepare for final invoice to be ±1 unit, as I will always produce extra for any unforeseen issues that may arise. If this detail is an issue, I will try my best to accommodate.

CARE INSTRUCTIONS

  • All items are food safe, dishwasher safe and microwave safe. Handwashing always preferred, as the glossiness may fade over many dishwasher cycles.
  • Do not leave unglazed portions of pieces in staining liquids (coffee, turmeric, tomato sauce, etc.). Although the unglazed/raw portion is vitrified, it is still very slightly porous and prone to staining. 

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INSTRUCTIONS FOR INQUIRY

To receive an official quote, please use this contact page, and include your contact information, as well as the following information:

  1. Item(s) you are interested in
  2. Number of pieces, glaze colour
  3. Special/custom requests (based on availability)
  4. Expected timeline
  5. How you plan on receiving the items (Vancouver pick-up or delivery, or shipping method).

Thank you again. Please feel free to reach out if you have any questions, comments, or concerns.